Blackglass

Privacy Policy

Last Updated: December 13, 2025

This Privacy Policy describes how BlackGlass AI, Inc. ("we", "our", or "us") collects, uses, and shares your personal information.

1. Information We Collect

  • Account Information: Email, name, password (encrypted)
  • Trading Data: Broker API keys (encrypted at rest), trade history, portfolio data
  • Usage Data: Pages visited, features used, session duration
  • Cookies: Essential, analytics, and marketing cookies

2. How We Use Your Information

  • Provide and improve our trading AI service
  • Execute trades on your behalf (with your permission)
  • Send notifications about trades and account activity
  • Analyze system performance and user behavior
  • Communicate with you about updates and features

3. Third-Party Services

We use the following third-party services:

  • Google Analytics: Website analytics
  • Microsoft Clarity: Heatmaps and session recordings
  • Stripe: Payment processing
  • AWS: Cloud hosting and infrastructure
  • Broker APIs: Alpaca, Coinbase, Kraken (using API keys you provide; trading permissions are required for order execution)

4. Data Security

  • TLS encryption for all data in transit
  • AES-256 encryption for sensitive data at rest
  • Funds remain in your broker account — we never custody your capital, and we recommend disabling withdrawal permissions on any API keys you provide
  • SOC 2 compliant infrastructure
  • Regular security audits

5. Your Rights (GDPR Compliance)

You have the right to:

  • Access: Request a copy of your data
  • Correct: Update inaccurate information
  • Delete: Request deletion of your account and data
  • Export: Download your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, email privacy@blackglass.io

6. Cookies

We use cookies for:

  • Essential: Authentication, security (required)
  • Analytics: Google Analytics, Microsoft Clarity (optional)
  • Marketing: TikTok Pixel (optional, coming soon)

You can manage cookie preferences via our cookie banner or browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our website.

8. Contact Us

For privacy-related questions or requests:

Email: privacy@blackglass.io

Address: BlackGlass AI, Inc.